Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website,
products, and services provided by Shubbak Technologies LLC
(“Shubbak Technologies”, “Company”, “we”, “us”, or “our”).
By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree, you must refrain from using our website or services.
1. Company Information
- Legal Name: Shubbak Technologies LLC
- Jurisdiction: Incorporated in Dubai, United Arab Emirates
- Business Activity: Software development, SaaS solutions, Payment orchestration, eCommerce solutions, cloud services, system integration, consulting, and related technology services.
2. Scope of Services
Shubbak Technologies provides technology-related services including but not limited to:
- Custom software and SaaS development
- Web and mobile application development
- eCommerce platforms and integrations
- Payment gateway and financial technology integrations
- Cloud infrastructure, DevOps, and AWS services
- Consulting, system architecture, and technical advisory
Specific services, deliverables, timelines, and commercial terms are defined in individual project proposals, statements of work (SOW), service agreements, or contracts (“Project Contract”).
3. Website Use
You agree to use our website only for lawful purposes and shall not:
- Violate applicable UAE laws or regulations
- Attempt unauthorized access to systems or data
- Upload or transmit malicious or harmful code
- Misrepresent your identity or affiliation
We reserve the right to restrict or terminate access to the website at our discretion.
4. Intellectual Property Rights
All content on this website, including text, graphics, logos, software, code, and designs, is the exclusive property of Shubbak Technologies LLC or its licensors and is protected under applicable intellectual property laws.
Ownership of project-specific intellectual property shall be governed strictly by the relevant Project Contract.
5. Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Approve deliverables in a timely manner
- Ensure supplied materials do not infringe third-party rights
- Comply with all applicable laws and regulations
6. Fees, Payments, and Taxes
- Fees are defined in the applicable Project Contract or invoice
- Prices are exclusive of VAT unless stated otherwise
- Clients are responsible for applicable taxes
- Late payments may result in service suspension
7. Refund Policy
Refunds are strictly governed by the individual Project Contract.
- Refund shall be issued based on the complete lack of service / product delivery.
- Refund eligibility is defined on a per-case basis
8. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary,
technical, commercial, and business information exchanged during the engagement.
This obligation survives termination.
9. Data Protection and Privacy
Shubbak Technologies processes personal data in accordance with
UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection
and applicable international data protection principles.
10. Third-Party Services
Services may integrate with third-party platforms or providers.
Shubbak Technologies is not responsible for third-party outages,
failures, or policy changes.
11. Limitation of Liability
To the maximum extent permitted by law, Shubbak Technologies shall not be liable
for indirect or consequential damages. Total liability shall not exceed
the fees paid for the specific service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Shubbak Technologies LLC
from claims arising from misuse of services, breach of these Terms,
or violation of applicable laws.
13. Termination
Services may be terminated for breach, non-payment,
or if required by law or regulation.
14. Force Majeure
Neither party shall be liable for delays or failure due to events beyond
reasonable control, including natural disasters, government actions,
or infrastructure failures.
15. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the
United Arab Emirates.
Courts of Dubai, UAE shall have exclusive jurisdiction.
16. Amendments
Shubbak Technologies reserves the right to amend these Terms at any time.
Continued use constitutes acceptance of updated Terms.
17. Severability
If any provision is held invalid, the remaining provisions shall remain
in full force and effect.
18. Contact Information
Shubbak Technologies LLC
Dubai, United Arab Emirates
